Energy Suppliers

Scottish Gas

Scottish Gas

Tuesday 1 September, 2009

Scottish Gas is one of the leading suppliers of gas and electricity to homes throughout Scotland. If you live in Scotland and are considering switching energy supplier, Scottish Gas may be the answer.

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Scottish Gas is the trading name of British Gas in Scotland. It employs around 3,500 staff, with most based in its Edinburgh headquarters and Uddingston, Glasgow customer service centres.

Scottish Gas services

Scottish Gas offers three main tariffs for its gas, electricity and dual fuel customers:

  • WebSaver 6 - An online tariff which offers discounts for managing your own account and inputting your own meter readings
  • Standard - Scottish Gas' standard tariff offers variable pricing
  • Fixed Price Guarantee - A fixed price tariff that freezes the price of your electricity and gas.

Scottish Gas also offers two green energy tariffs called Future Energy and Zero Carbon, which, although cost a little bit extra, help the energy supplier develop renewable energy sources and help reduce your carbon footprint.

Other tariffs from Scottish Gas include prepayment meters, and Economy 7, and the supplier also offers boiler installation and the HomeCare central heating maintenance and repair service.

History of Scottish Gas

The British Gas corporation was formed in 1973, when the 12 old gas boards split into regions, each responsible for a particular energy distribution area. In 1986, the British Gas Corp transferred to British Gas plc, and shares in British Gas plc were offered for sale.

In 1997 the company de-merged into two strands: BG plc and Centrica. The focus of BG plc is transportation, research and technology. Centrica, on the other hand, is concerned with retail and trading.

Environmental responsibility

The table below shows a breakdown of how the energy supplied by Scottish Gas has been generated. This it called its fuel mix. It shows what percentage of each fuel source such as coal, gas, and renewable sources has been used:


Fuel source Scottish Gas fuel mix Average UK fuel mix
Coal 18% 33%
Gas 56% 43%
Nuclear 20% 16%
Renewables 4% 6%
Other 2% 2%

For the third year running, Scottish Gas’ electricity has had the lowest carbon emissions of any major supplier in Great Britain*. The energy supplier is investing over £750million in renewable projects over the next five years, and has already invested in six wind farm sites around Britain including the Glens of Foudland and Braes of Dounne.

Scottish Gas also has a specialist team to help you make your home more energy-efficient. For more tips on how to cut your energy bills, read our Complete Guide to Energy Efficiency.

Community work

Scottish Gas is the managing agent for the Energy Assistance Package, helping to tackle fuel poverty through funding for energy-efficient improvements and heating measures in the homes of elderly people and young families.

For more information on the Energy Assistance Package please telephone the Energy Saving Trust on 0800 512 012 or visit the website www.energyassitancepackage.com.

* In kg per kWh of electricity supplied to domestic customers by British Gas, compared with the fuel mix disclosure of the other 5 major suppliers.

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Comments

Dear Sir/ Madam,
Your Ref: CAM/WDL/COM/ 009

I was surprised to hear in a letter that I am supposed to be leaving you.

This position is not correct and no changed should be made to my account or gas supply at all...

Can you please confirm to me that this will be the case in the future.

I do not wish nor have wanted that my supplier be changed. Obviously someone has made a mistake somewhere along the line.

Please confirm your position.

Many thanks


Richard Russell


- Aug 3 2010 12:54PM
Richard Russell, Glasgow

Work Ref No 1337038613
Have just had annual service completed (41 Carden Place) by your engineer V? WEBSTER. I would just like to commend him on his efficiency and his extreme courtesy and I think it's only fair that you know what a pleasant person he is. Thank You!
Marianne Inkson
- May 13 2010 12:12PM
Marianne Inkson, Aberdeen

PLEASE CANCEL MY APPLICATION FOR ELECTRICITY
WILLIAM MEARS 8, CLACHAN ROAD, ARDERSIER, INVERNESS IV2 7SS Y/R ACQPAY/CONF/ONL/SGLE MY PROVISIONAL CUSTOMER REF No; 1-30WD47Y
- Mar 4 2010 1:27AM
WILLIAM MEARS, INVERNESS SCOTLAND

I notified you that I had moved house and gave you my new address so that you could bill me for any outstanding payments.
I DID NOT ASK YOU TO SUPPLY MY NEW ADDRESS!!
In fact, you have been supplying me there for at least two years. I have now been sent an estimated bill for this address and a 'welcoming' letter. If your records are that bad, I am looking to change my supplier.
I woudl rather deal with you directly than on a bulletin board, but it is not easy to find out how to communicate with you out of office hours. Another reason to leave.

- Jan 30 2010 11:18PM
Marilyn Jeffcoat, UK

dear sir or madam
i have recently changed to scottish gas to provide my energy,however my old supplier (scottish power)has now sent me an estimated final bill which is way over the top from which i would normally pay,my meter was changed by scottish gas on the 3rd dec 2009,however the meter reading of the old meter which was taken out should have been left by means of a sticker on the the new meter.this was not done.
now i,m being sent letters threatening legal action from scottish power to pay this estimated bill which i have no intentions of paying,i have no objection on paying the bill when i,m sent the correct bill and not and estimated bill.
therefore i need the reading from the meter when it was changed by your electrician,i have phoned and asked for this before but have still to get the info sent to me,can you please send this info to me so i can finally get rid of scottish power
yours

les chatfield

cust ref # 8500 3422 1938

- Jan 22 2010 12:52PM
les chatfield, glasgow scotland

my bill - Jan 13 2010 7:21PM
HACI, glasgow .uk

i was to have my old gas meter replaced for a new one on the 19th of october 2009 i was asked to stay in this day for it being done which i did only to be told by the gentlman that came to my door that he did not have a big enough spanner to remove the meter he said that i would be contacted by scottish gas again to rebook this appointment with me to have the up to date meter replaced , i have phoned several times and never got any joy could you please look into this for me as am sick of phoning and getting diffirent departments who no nothing about this .mrs stewart - Dec 18 2009 7:43PM
mrs l stewart, leslieglenrothes scotland