Energy Guides

Energy regulators

If you have a problem that can’t be solved directly with your energy provider, or want to make a complaint about your gas and electricity provider, you’ll need to get in touch with one of the energy regulators.

Consumer Focus

Consumer Focus is the merger of EnergyWatch, PostWatch and the National Consumer Council. Its first priority is helping get more people out of fuel poverty...

Energy Ombudsman

If you’re having problems with your energy supplier that cannot be solved directly with your provider, the Energy Ombudsman might be able to help...

Ofgem

The UK’s energy regulator, Ofgem, is responsible for issues such as promoting competition in the energy market and encouraging suppliers to increase energy efficiency measures...

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