Ask Our Expert

Can I ditch my prepayment meter?

Our energy expert says...

Many people with prepayment meters are keen to get rid of them, precisely for the reasons you give; the hassle of heading out to top up, and the often awkward position of meters.

Generally there are some barriers stopping people from switching to standard meters.

If you are in debt to your energy company, then you may not be able to switch until it is cleared, although having small energy debts is not a barrier to switching between energy providers.

A company may ask to carry out credit check on you before a switch to a standard meter, and if you fail they could ask for a deposit instead.

Being on a prepay meter is no barrier to switching providers and finding a better energy deal.

Also check with new providers if they are willing to change your meter.

The fact you are on Orkney should have no influence to whether you should have a prepay meter or not.

However, if you are renting then you will have to ask your landlord’s permission to switch.

When it comes to the position of the meter, again you should contact your electricity provider.

For technical reasons about how your energy supply enters the home, it may not be possible to change the position without costly building work.

You may also be eligible for a cheaper social tariff. Your provider Scottish Hydro, part of Scottish and Southern Energy, offers Energyplus Care, and the other major providers have their particular versions.

To qualify you need to be over 60, on means tested benefits or are on a low income.

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