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Energy glossary - O
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Energy terms defined on this page:
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Office of Gas and Electricity Markets, the energy regulator. The body was set up by the government to protect the interests of all gas and electricity customers and promote competition in the supply and regulation of the gas and electricity industries throughout the UK. Visit www.ofgem.gov.uk. Ofgem does not deal directly with consumer complaints about energy suppliers. Instead consumers should contact Consumer Direct on 08454 04 05 06.
Almost all energy suppliers now offer paperless, online-only tariffs. Online tariff customers will manage their accounts online - editing payment details, entering actual meter readings, and paying bills. These tariffs are usually the cheapest available. See online energy tariffs.
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