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Chris Eagle at EnergyChoices.co.uk can help with anything from contractual problems to giving tips on reducing your bills, or telling you how to save money on your gas and electricity.
Am I eligible for the boiler scrappage scheme and if so, how do I apply? Read more
I’m on British Gas’ WebSaver 4 tariff, could I save money by switching to WebSaver 5?
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I’ve seen British Gas is offering EnergySmart monitors – are these the same as smart meters? Read more
I want to switch to green energy, what are my options and how much will it cost me?
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I’ve had an Economy 10 meter for years now and have never switched supplier, how do I compare tariffs? Read more
I read that E.ON is now the cheapest energy supplier in 11 of the 14 distribution areas. What is an “energy distribution area”, and how do I know which one I live in?
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Can you help me find out where my new supplier’s customer services are based? Read more
I read that Npower offers the best tariff for low and high users and EDF is the cheapest for the average household. What does this mean, and what kind of user am I?
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My fixed price energy tariff going to run out soon; what should I do? Sign up to another fixed deal or go onto my supplier's standard tariff? Read more
I am going to buy a new property and renting it out – will the exisiting energy certificate be transferred to me, or do I have to get a new one? Read more
Which boiler is the most energy-efficient and cost effective? What is a “top Grade A” boiler, and where can I find out more information? Read more
I've been billed £793 from British Gas, from February 2006 to May 2007. Do I have to pay a debt from so long ago? Read more
Our energy supplier, E.ON, has just sent us a bill for over £600! My wife and I are both over 60, what can we do? Can E.ON raise our payments this much? Read more
British Gas has cut prices but the cuts are only on its standard tariffs and customers on online tariffs won’t benefit. What’s the difference between the two tariffs? Read more
When I received my last energy bill I realised that the name of the tariff I am on has changed. Why?
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While shopping I was approached by a saleswoman and asked if I wanted to switch my gas and electricity... Read more
Is it ever a good idea to sign up for something major such as my gas and electricity, when a salesman calls?
Read moreIs your comparison service unbiased, and does it compare every supplier?
Read moreI’m really confused about switching energy suppliers - should I wait, or switch now?
Read moreAfter all the news about energy price cuts, how do I find out who is the cheapest supplier?
Read moreWhat is a carbon footprint and how can I reduce it and cut down my energy bills?
Read moreI’ve been overpaying on my energy bills through estimated bills. How do I get my money back?
Read moreI am a little unsure on how to go about switching, and how much it is going to cost. Can you help?
Read moreMy windows are old and I lose a lot of heat from them. Is there any help available to get double glazing?
Read moreIs there any energy suppliers that will swap our prepayment meter to a standard meter for free?
Read moreI’m trying to understand how energy usage is measured so I can reduce the bills.
Read moreI’d really like to start making my home more energy efficient. Should I switch to energy saving bulbs?
Read moreCan my energy supplier increase my direct debit payments without notification?
Read moreWould we save energy if we left our heating on low all the time, rather than when we need it?
Read moreMy landlord controls my bills, so how can I be sure I’m getting the best deal on energy?
Read moreDo I need an Energy Performance Certificate, and how can I get one?
Read moreI have really expensive bills for my gas and electricity. How can I save money on my energy bills?
Read moreI'm struggling with my energy bills, what can I do? Should I go onto a social tariff?
Read moreIs there a government scheme to install proper central heating for senior citizens?
Read moreI'm on an Economy 7 energy tariff, how do Economy 7 tariffs work?
Read moreI'm worried about my future energy bills, should I fix my energy tariff?
Read moreI'm moving house soon, what do I need to know about my energy?
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